Durham Region Unemployed Help Centre

Sales & Customer Service Associate  

Location: Bowmanville

– possible hire for Whitby location – pending

Number of positions: 2-3.

Work Hours: Part-Time & Full-Time positions – 28 – 40 hrs./wk.

Pay: $17/hr.

Own Transportation Required: No

Start Date: Immediately

Main Responsibilities:

·        Works closely with customers to determine their needs and answer any questions they may have about the products and services their company offers

·        Greets clients, answers phone, communicates on purchases, frame choices and insurance matters

·        Shows deep knowledge and enthusiasm for company products — orders product

·        Possesses ability to think quickly to provide creative solutions to issues

·        Cash handling and register skills — general numeracy and point-of-contact payment processing (debit, credit, etc.)

·        Does data entry and assists optician — possibly with shipping and receiving duties, forms completion and administrative tasks

·        Could help with minor eyeglass repairs

·        Performs light housekeeping (wiping surfaces)

Job Requirements:

·        Great people skills; receptive and personable (friendly)

·        Want to achieve and succeed in a team environment

·        Conscientious over all PPE and protective gear

·        Functional numeracy and literacy

·        Ability to take direction

·        Willingness to learn

·        Sense of style

Education / Certificates Required: Grade 11

Number of Years of Previous Experience Required: 0 (will fully train)

Company Culture: Family owned and operated business – Inclusive and customer-centric

Social Interaction: High

Communication: High (Spoken English)

Describe the Ideal Candidate for this Role:

·        Outgoing; likes to chat and is pleasant

·        Helpful — knowledgeable and assists

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