Reception – Front Desk

Please note: this opportunity is posted by Durham Region Unemployed Help Centre on behalf of the employer.

Main Responsibilities:

• Greet customers and assists customers waiting for repairs
• Communicate effectively and politely with all customers, employees, and managers
• Maintain a high level of customer service and professionalism in all aspects of position
• Answer calls and directs them appropriately and/or takes clear messages and detailed notes
• Use the computer and office equipment as needed to perform a variety of tasks as instructed – Invoicing, filing, and faxing
• Maintain a positive attitude with all customers and vendors
• Order parts as instructed by techs/owner from various parts stores
• Keep records of parts received and tag or distribute accordingly
• Must be comfortable working in an automotive repair shop environment
• Light cleaning

Job Requirements:

• Customer service driven, enthusiastic individual who has attention to detail
• Self-motivated and willing to ask questions
• Comfortable working in a fast-paced environment with the ability to multi-task and follow directions
• Some automotive knowledge an asset
• Computer literate
• Very organized and can complete duties thoroughly

Education Required: High School

Number of Years of Previous Experience Required: Reception, bookkeeping, etc. experience an asset.

Describe the Ideal Candidate for this Role: Energetic, hardworking, strong ethics — someone who likes to learn, improve, and grow