Durham Region Unemployed Help Centre

Position Summary:
Facilitate Newcomer Job Search Information Sessions with newcomer/ immigrant participants in the Durham Welcome Centres, provide post-session one-on-one job search coaching, coordinate employment-related information sessions/ workshops with Welcome Centre partners, and assist with JSW Assessments when required.

Major Duties:
• Facilitate Newcomer Job Search Information Sessions with newcomer/ immigrant participants in the Durham Welcome Centres in a culturally sensitive manner.
• Conduct one-on-one coaching with participants who attend Newcomer Job Search Information Sessions.
• Support clients on issues related to job searching and the ways and means of conducting an effective job search through coaching on effective job search strategies, improving resume writing, interview techniques and networking, including social media
• Liaise with all Welcome Centre services and partner agencies, as well as Employment Ontario Employment Service providers, and other social, employment and community agencies on mutual clients, as needed, to facilitate progress.
• Assist the Pickering Welcome Centre Manager with organizing and hosting employment-related information sessions/ workshops facilitated by Durham Welcome Centre partner agencies (Workplace Safety and Prevention Services, Service Canada, World Education Services, Accreditation and Qualifications Information Services, etc.)
• Other duties as required.

Knowledge, Skills and Abilities:
Knowledge and/or training of:
• Group dynamics and facilitation.
• Issues and challenges facing Newcomers.
• Job search techniques, including internet job searching.
• Résumé/cover letter writing and interviewing techniques.
• Labour market trends – local, regional, provincial and national.
• Human Rights Legislation, Labour Laws and Employment Equity Laws.

• Excellent oral and written communication skills.
• Excellent facilitation and coaching skills.
• Strong interpersonal skills – listening, building rapport, supportive, etc.
• Proficient in Microsoft Office (Word, Excel, Outlook and Power Point).

Ability to:
• Multitask, work well under pressure and adapt to change.
• Organize and prioritize for information session preparation and timely completion.
• Maintain positive group dynamics and manage potentially disruptive participant behaviours (e.g. domination, frustration, reluctance, discrimination, etc.) to ensure individual participant’s needs are met within a group setting.

Minimum Qualifications and Requirements:
• A Bachelor’s Degree in a related field, such as Psychology, Social Services or Education.
• 2 – 3 years’ experience as a Facilitator or demonstrated expertise in the field of instruction.
• Experience working with clients from diverse backgrounds is an asset.
• Creative, innovative and able to offer suggestions for continuous improvement
• A team player.
• Willingness to travel throughout the Durham Region for meetings (mileage/travel expenses reimbursed)
• Multilingualism would be considered an asset for this position
• All candidates must have a valid Driver’s license and access to a reliable vehicle
• Flexibility in workplace days/hours could be required to fulfil job requirements

Working Conditions:
• Consistent computer work in an open office environment.
• Multiple requests, deadlines, and interruptions.
• Little exposure to hazards.

Please submit your application to DRUHC Careers at druhccareers@unemployedhelp.on.ca using Newcomer Employment Specialist in the Subject line.

We thank all applicants for their time and interest in our organization, only those selected for an interview will be notified.

Inclusive Employment Opportunity: The Durham Region Unemployed Help Centre builds on its success through the hiring and inclusivity of a diverse workforce that reflects the community we serve.

The Durham Region Unemployed Help Centre encourages applications from members of equity-seeking groups: LGBTQ2S persons, women, Indigenous peoples, persons with disabilities, and racialized persons/ persons of colour. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), the Durham Region Unemployed Help Centre will provide accommodations to job applicants with disabilities throughout the recruitment process. If you are contacted for an interview and require any accommodations, please notify us and we will work with you to meet your needs

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