Website Durham Region Unemployed Help Centre Durham Region Unemployed Help Centre

Durham Region Unemployed Help Centre

Main Responsibilities:

You will be trained to obtain a client’s agreement

on an Energy Audit, including training on

• Cold calling

• Identifying qualified prospects

• Following up on qualified prospects

• Obtaining customer agreement for an Audit that

will identify energy savings

You will be trained to assist with:

• Order processing

• Accounts Receivable follow up

• Installation project Management

• Customer Service




  • Collaborate to more effectively communicate with customers
  • Assist with social media campaign
  • Email campaigns, brochures, promotions. newsletters, announcements
  • Assist with website and content writing
  • Trade show event Support


  • Find, nurture and secure customer relationships to increase revenue
  • Cold calling businesses and contractors
  • Follow up on lead, develop relationships

Project assistant:

  • Support installations to exceed customer expectations
  • Assist with site auditing, fill the auditing forms and energy analyst reports
  • Prepare government retrofit applications, fill the worksheets, prepare specs
  • Prepare projects proposal
  • Documents each projects and get referrals from customers


• Track the payment of invoices and arrange payment on time

• Create files for new customers and maintain all the files

• Manage inventory to ensure records are accurate


Customer services:

  • Manage customer expectations
  • Greet customers, introduce products and services, demonstrate samples, provide quotes.
  • Response to incoming emails
  • Answer phone calls


Job Requirements:

  • Excellent verbal and written communication skills
  • Demonstrated experience working in sales or marketing team environment
  • Strong organizational and follow-up skills
  • Above average desktop computer skills with experience in MS Excel, Word, PowerPoint, and Outlook.
  • Social media: LinkedIn, Facebook, Twitter, Instagram, Google ad words,
  • College degree and one year experience in sales, marketing, and/or business development.
  • Driver’s license required


Certificates Required: DRIVER LECIENCE

Number of Years of Previous Experience Required: 1 TO 2 YEARS CANADIAN EXPERIENCE



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Durham Region Unemployed Help Centre

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