Level II Dental Assistant

Please note: this opportunity is posted by Durham Region Unemployed Help Centre on behalf of the employer.

 

Main Responsibilities:

• Greeting and welcoming patients to the practice
• Managing and scheduling appointments effectively via phone, email, text, or in person
• Setting up financial arrangements with patients and helping them to manage their dental insurance
• Processing payments, insurance claims, and predeterminations
• Performing daily administrative tasks in a timely manner (ie. answering phone calls, emails, filing, photocopying, etc.)
• Most importantly, creating a positive dental environment for patients and team members

 

Job Requirements:

• Experience in dental administration is preferred, though training can be provided to the right candidate
• Excellent communication, organizational, and customer service skill
• Proficient in Microsoft Office (Word, Outlook, Excel, Teams, etc)
• Knowledge in Dental Practice Management Software (ie., Open Dental), Insurance Claims, Patient Communications and Social Media
• HARP certification an asset

Education Required: Minimum high school. Fluent in English.

 

Certificates Required: None. Dental Administration and HARP certification preferred

 

Company Culture:

Friendly, close-knit, family oriented

 

Describe the Ideal Candidate for this Role:

Someone who is reliable, organized, honest, outgoing and above all, kind and friendly. We are a small close-knit team and we strive to create an environment where we can all enjoy working together!

 

Social Interaction:
In person, phone, text, email, social media

 

Communication:
Email, phone

 

Please note: this opportunity is posted by Durham Region Unemployed Help Centre on behalf of the employer.