SERVICE CO-ORDINATOR

Please note: this opportunity is posted by Durham Region Unemployed Help Centre on behalf of the employer.

Main Responsibilities:

• Calibration & Repair work – cleaning, testing, calibrating, repairing laser alignment tool in our ESD qualified lab. This includes communicating with the customer and printing the certificates and stickers for each system that comes in
• Rentals coordination – when the company (via Sales team or elsewhere) secures a rental contract with customer, that contract and the communication with the customer must be taken care of as well as the shipping to and from customer with all check lists adhered to
• Shipping & Handling – receiving any shipments and coordinating through System Admin what comes in, where it’s from, and stocking it where it supposed to go, etc. and vice versa
• Customer Database Management– contacting all our laser alignment customers in Canda to inform them of our services i.e., calibration, newsletters, rentals, alignment services, etc
• Training – when you are not doing the above, you will be learning the products and how to use them in the field to get a better understanding of the features and benefits of each system
• Achieve growth through the identification and development of new opportunities
  Maintain high levels of customer service
• Help contribute to company social media accounts

Job Requirements:

• Minimum 1 year of electronic repair ie. soldering work, preferred
• Organized, independent, self-motivated with a strong ability to prioritize
• Excellent communication and interpersonal skills with the ability to work in a team environment but also as an individual on their own
• Team player who is willing to help with tasks outside the job description as needed
• Proficient with Microsoft Office and ACT! CRM or database similar

Education Required: HIGH SCHOOL DIPLOMA AT MINIMUM

Pay Rate: BASED ON EXPERIENCE – $19.00 to start