• Oshawa
  • This position has been filled

Website Durham Region Unemployed Help Centre

DRUHC recognizes the dignity and potential of each person.  We offer an Employment culture where a positive attitude and commitment to continuous improvement are highly valued and considered the foundation of our decision making, work practices and success of the organization.  We hope you will become a valuable and integral member of our team.


Facilitates scheduled three-week (75 hours) workshops with youth. When required assist with intake and participant follow up.  Provides mentorship and direction to YJC participants throughout the program to support youth in securing long-term employment and meaningful careers. Also supports youth in taking incremental steps towards achieving their long-term employment goals, including returning to secondary or postsecondary school, or enrolment in other types of skills training.  Throughout service interventions conduct assessment and career development services, to increase participants’ knowledge of job and career options, the job market, and themselves.

At minimum workshops must cover:

  1. Fundamental job readiness skills workshops or activities
  2. Career development/career exploration workshops or activities
  3. Personal management (life) skills workshops or activities
  4. Job attainment skills workshops or activities
  5. Employment-related skills workshops or activities
  6. Job maintenance and career advancement skills workshops or activities
  • Offers support to YJC mentor and job developer in all aspects of the YJC program
  • Provides initial information on YJC program benefits and expectations
  • Case conferences with YJC team to support employment support process. Brings any curriculum changes and concerns to program manager
  • Understands and complies with ministry requirements and expectations as set out in the program guidelines, training materials and agreements
  • Provides non-judgmental support to YJC participants throughout the program. Identifies and brings matters of concern to program manager, g. suspected drug/other abuse, homelessness, inability to function well during class activities, etc.
  • Assists YJC participants in the development of essential skills
  • When required provides job retention supports and follow-up
  • Assist with mentoring and intake in the absence of mentor and during multiple day-breaks in scheduled workshops.
  • Ensures progress reports, paperwork, case file notes are completed and submitted within required time frames

Other Duties:

  • Understands what matters are regarded as ‘confidential’ and the importance of maintaining client confidentiality and all agency matters during work and personal hours and when employment with the agency ends
  • Performs other tasks as assigned by program manager



Knowledge and/or training in:

  • Understanding and empathy for the barriers facing marginalized youth including; poverty, homelessness, low level of education and literacy, limited or no-labour market experience, lack of motivation and self-esteem, etc.
  • Current Labour Market knowledge


  • Exceptional presentation and interpersonal skills
  • Strong communication skills – both written and verbal
  • Proficient in Microsoft Office
  • Strong assessment and report writing skills
  • Strong leadership, coaching and facilitation skills
  • Ability to effectively serve as an advocate and coach when required

Ability to:

  • Multi-task, problem-solve, use creativity and adapt to change
  • Work well in a team and independently with minimum supervision
  • Work with marginalized youth including LGBTTQ, aboriginal, various social, cultural and economic backgrounds, people with mental and physical health barriers and youth with a history of involvement with the law and courts
  • Quickly develop rapport with clients and maintain professional mentor relationships throughout duration of placement 

Minimum Qualifications:

  • University Degree in the Social services or related field
  • Experience in the employment or social services field
  • Outstanding interpersonal, organizational, time management and team-building skills

Working Conditions:

  • Sitting at a desk for several hours of the day – moderate level of computer usage
  • Standing for the facilitation of workshops
  • Little exposure to hazards.
  • May experience potentially disruptive participant behaviours.

The Durham Region Unemployed Help Centre encourages applications from members identified of the four designated groups: women, aboriginal peoples, persons with disabilities, and visible minorities.  In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), The Durham Region Unemployed Help Centre will provide accommodations to applicants with disabilities throughout the recruitment process.  If you are contacted for an interview and require any accommodations, please notify us and we will work with you to meet your needs.


We wish to thank all applicants but only those selected for an interview will be contacted.

Durham Region Unemployed Help Centre

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